Frequently Asked Questions-How to…

For Tutors

Q1

Get started

Apply as a tutor or log in your account.

Q2

Signup, Login or Reset your Password

Q3

Choose a membership package

It is required to unlock the account features.

Q4

Submit ID Verification

It is required for qualification and safety measures and will be kept confidential from visible to public.

Q5

Complete your profile

Q6

Upload my Volunteer Hours

If you are doing group learning class or workshop (more than 1 learner at a time). Please fill PMALearner@gmail.com as your student email. Otherwise follow the form. Please include 1verifiable picture at least.

Q7

Approve my Volunteer Hours

1.Please ask your students (Parent) to confirm your volunteer hour on their account. In case they forgot you can send a reminder.
2. PMA management will verify after it is approved by Student/parent.

Q8

Request Volunteer Certificate

Special Event Certificate特别活动义工证书: Please email info@peermentor.ca, includes your full name, date/time, hours and event name. 请发邮件注明您的全名,日期/时间及活动名称。
Tutor Volunteer Hour Certificate义工辅导证书
Email to infor@peermentor.ca with your full name. 发邮件注明您的全名。

For Students

Q1

Open your profile page

Q2

Get the membership package

It is required to unlock the account features, like booking tutor/courses.

Q3

Submit ID Verification

It is required for safety measures and will be kept confidential from visible to public.

Q4

Complete your profile page

Q5

Other Questions

Please email to info@peermentor.ca or our online chat. We will try to get back to you asap.

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